How long till I should be expecting my sweet new Burlaep merchandise to arrive?

We do a "Just In Time" style of manufacturing process for our online orders. We make the products as soon as the order is processed. This is a bit of a time consuming process but it allows us to keep a small amount of inventory which is good for a small business! The orders are usually out of the doors within 24-48 hours of being processed. This means you can expect your products 5-7 business days after you order them and you can know that they were recently made just for you but we are a small crew so please be patient!

 

How are Burlaep products made? Are they sweatshop free and/or fair trade? 

Our products are made locally here in the good ole U.S. of A. Chattanooga, TN to be specific! The mill where the shirts are manufactured is in Los Angeles (sweatshop free and fair trade!) and are printed here in our own print shop (a basement that sometimes feels like a sweatshop)! So buy your Burlaep gear with confidence!

 

How do Burlaep shirts fit? Are they fitted? Are they unisex? Do they shrink?

Burlaep shirts a quite true to fit. All of the shirt styles, aside from the women's racer tank, are unisex and are not tight or fitted but. There is also little to no shrink in the shirts we use. We have some Burlaep shirts that have had quite a few miles put on them and even after about 4 years of use and abuse and washing there had been little to no shrinking.

 

Can I get a design on a specific shirt, in a specific color, with a specific color of ink?

You can get a shirt as specific as you'd like! If it's not on our products page then just shoot us an email to theguys@burlaep.com and we'll get you taken care of as long as you can be a little patient with us!

 

How can I help spread the word about Burlaep?

Here at Burlaep we try and focus all of our efforts and our funds on the projects we participate in. That leaves us with a very minimal advertising and marketing budget. Therefore we are completely dependent on our customers and our supporters to spread the word about our company. Tell your friends about us! Tweet about us! Post a picture on instagram and tag @burlaep! Who knows you could end up on our instagram page, or even the homepage to our website! You can also help us out by going into your local retail stores and telling them you want to see some Burlaep products in the store! You can also tag them on instagram to some of the picture we post! If you tell them what you want then they'll listen! Remember... we can't do it without you. You're the driving force of Burlaep. So get out there and spread the word and know how grateful we are for where you've gotten us!

 

How can I get Burlaep in my store/the store I work at/my favorite local retail store?

Contact us at theguys@burlaep.com for our most recent catalog as well as a wholesale dealer application, and visit our 'New Dealer Info' page for more information. 

Returns & Exchanges 

Returns and exchanges are accepted within 30 days of the items purchase date. Order number or receipt are required.

How can I return a shirt if it doesn't fit? How can I exchange a shirt?

We get it, sometimes you don't end up wanting an awesome Burlaep shirt or it doesn't fit quite the way you wanted it to. 

Return Instructions:

• send product to 801 E 11th St, Chattanooga, TN 37403
• include your name, order #, phone #, and reason for returning
• once we get it we will refund your order

Exchange Instructions:

• send product to 801 E 11th St, Chattanooga, TN 37403
• include your name, order #, phone #, and what size you need instead
• we'll need you to pay another shipping cost but we will get another size sent your way 🤘

You can always email us at theguys@burlaep.com if you need anymore help or if you have any other questions!